Bloomingdale CHARACTER COUNTS!® Coalition

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Random Act of Character Awards

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Nomination Form .docx

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Lance Tourtelott (Republic  Services)

July 2, 2014

“We recently moved in to a community where we have trash and recycling service. I have a 3 year old son and he thinks any kind of heavy duty equipment is the coolest thing ever. One day as one of our drivers, Lance, was completing his pick up, we walked outside to watch. I didn't expect anything other than maybe having him wave at us and continue on his route. Much to my pleasant surprise, he stopped the truck, introduced himself and engaged my son in conversation, concluding in a high 5. Watching the two trucks do the pick-ups has become a weekly ritual at our house and if Lance is driving he always stops to see if we are watching, and says hi if we are. In talking with Lance he told me that he also has a son who is a little older than my son and has outgrown some of his toys.  Lance was kind enough to bring my son 2 toy garbage trucks! There are few people who genuinely care to be nice just to be nice, and Lance is one of them. He is a Diamond in the rough, and I truly, truly appreciate his thoughtfulness and kind spirit. Thank you Lance!!”

Alonzo López (SBC Waste Services)

Janary 12-18, 2022

“I am an elderly homeowner at the above address. This morning, I was struggling getting my waste bin down my  icy driveway as your truck approached. The driver saw me, stopped and left his truck to lend assistance. I am so  impressed by his friendly service and he should be commended. He could have easily driven past to the next stop  in the route. Then, I would have missed the pickup. Thank you for his efforts. Much appreciated.” 

The above message was relayed to the Village of Bloomingdale. We asked SBC if they would be willing to  provide the employee name for consideration for the BCCC Random Act of Character Award. S.B.C. provided  Alonzo’s name and responded that he has been doing this for 20 years, and he is a great guy! 

On January 18, another resident called to compliment Alonzo. The forgot to put out their trash & recycle carts because  of the holiday they thought service would be 1 day late, but the driver (Alonzo) walked up to his garage to retrieve the  trash cart and rendered service. The resident stated he very much appreciated his driver doing this to ensure he was  serviced on his scheduled day.